On July 17th Bree took to Tik Tok to share her bizarre experience. In the video, she shows the vacation home and how there was smashed windows and no one there.

@atypical_adventure Thanks @airbnb #airbnbfinds #abandonedplaces #abandonedhotel ♬ original sound – atypical_adventure

“We were disappointed to learn about this experience and provided our support to the guest at the time, including a full refund. We hold hosts up to high standards and the listing is no longer on the platform. In the rare event, something isn’t as expected on arrival for a stay, our Community Support team is on hand 24/7 to help,” says an Airbnb spokesperson to Newsweek.

Bree didn’t expect her video to go viral, saying, “There are 5 million people in New Zealand, which means that over half the population of my country have seen a TikTok I made.”

Airbnb notes that all travelers are covered by AirCover, which includes a check-in guarantee, get-what-you-booked guarantee, booking protection guarantee, and a 24-hour safety line.

Related: This TikTok Account Shares The Best Free Public Bathrooms Across New York City

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