Which airline are you a fan of? This video of “If Airlines Were People” had us in tears this week. The infamous Delta Biscoff biscuits making a cameo, were the icing on the cake. So what are the best airlines in the US and why?
Speaking of Delta, this week was a great week for the airline as they were named by The Points Guys for the 4th year in a row as the top US airline. Other airlines in the hilarious video also made the list. United Airlines, Southwest Airlines, and Spirit Airlines were among The Points Guy’s list of Best US airlines of 2022.
“Delta was by far the No. 1,” says The Points Guy founder and CEO Brian Kelly to CBS Mornings.
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How airlines were ranked
The Points Guy’s editorial team analyzed airlines’ loyalty, reliability, experience, and costs when curating the list.
Nick Ewen, director of content at The Points Guys says, “While some airlines just compete on price, it was clear to the editors at TBG that Delta continues to invest in passengers from the curb, to the lounge, to the gate and all the way to baggage claim — and passengers were willing to even pay a premium for this service.”
Ewen goes on to say, “Our staff flies thousands of flights a year and confirms what the data shows: Delta once again provided an experience above the rest of the U.S. airline industry.”
“We are laser-focused on ensuring the travel journey is as stress-free, hands-free and seamless as possible for our customers,” says Allison Ausband, Delta E.V.P. and Chief Customer Experience Officer.
The Points Guy ranks the best airlines annually with the intention of identifying how well airlines are serving their customers.
The results are in
According to The Points Guy, these are the best airlines of 2022:
- Delta Air Lines
- Southwest Airlines
- United Airlines
- American Airlines
- Alaska Airlines
- Hawaiian Airlines
- JetBlue Airways
- Frontier Airlines
- Allegiant Air
- Spirit Airlines
To read the full report, click here.
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