Delta Air Lines has not had the best of luck as of late. After the global IT outages, it has struggled to bring its operations back to normal and caught some flak from passengers. Delta has even been called out by involved parties, which is not a great look. This struggle has seemingly not come to an end.
The once revered carrier is being sued by a passenger. Although suing is quite common in the aviation industry, this comes at an inconvenient and overwhelming time for this major airline. The passenger makes claims of serious injury and the situation has gained public attention. Here are the important details to know about the incident.
Why Is Delta Being Sued?
Simple Flying reports the woman suing Delta Air Lines was injured by a flight attendant on June 21, 2022. While this incident is not very recent, the passenger is just now taking legal action. The situation happened on a flight between Paris and New York. Delta flight 263 was bound for New York. The passenger, Florida resident Gail Hamilton, was seated in an aisle seat when she was struck suddenly onboard the flight headed to John F. Kennedy International Airport.
The woman’s lawsuit claims that a Delta Air Lines employee struck her with the beverage cart. Due to her aisle seat, the loaded cart struck her multiple times. This unexpected and unwanted contact in turn harmed her right shoulder. Her Manhattan federal court filing details the situation but the extent of her injuries is unclear.
What This Means
The woman is seeking unspecified damages for her experience. She is holding the airline accountable, accusing Delta of not properly training workers. Hamilton also accuses the unnamed flight attendant of failing to properly operate the cart in the aisle.
While missing the beverage cart is a root of anxiety for many fliers, this woman had the opposite experience. The case is likely the least of the airline’s worries right now but it is still a cause of concern. This is especially true for travelers who need a little extra room to feel comfortable flying or already have anxiety about flying.
