Delta Air Lines announced a new policy which extends the use of all travel vouchers until 2024. The change in expiration date means that passengers with travel vouchers on their hands will be able to rebook their tickets through December 31, 2023 to allow for travel throughout 2024.
The change went into effect on Wednesday and also applies to tickets booked throughout 2022.
“We want to ensure our customers enjoy peace of mind when booking or rebooking their Delta trips this year,” ensured Allison Ausband, Delta’s chief customer experience officer, in a statement. “This leading extension provides more time for customers to use their travel credits, so they can book with complete confidence that Delta has their back even when moments arise out of their control.”
In the issued statement, Delta explained that the airline is providing an additional year of rebooking for its eCredit holders to allow for flexibility. The good news comes at a time of mass flight cancellations across the US due to the Omicron variant and poor weather conditions.
The airline does encourage fliers not to worry if the new expiration date on eCredit electronic documents doesn’t update immediately, it may take some time for the system to update. When ready to rebook, Delta passengers can do so easily and rebook anytime in 2022 or 2023 with existing credits.
The extension in rebooking time comes after the airline’s December announcement that it will cease awarding SkyMiles for basic economy fares.
Before the pandemic, airline travel vouchers typically expired one year after the purchase date. Delta’s substantial shift in expiration date is the most flexible of its kind. Amongst US airlines’ voucher policies, American Airlines’ credits and vouchers are due to expire on March 31, 2022 while United’s policy means that credits issued before December 31, 2021 are valid throughout 2022.