It took a viral TikTok video showing one Airbnb guest being robbed for a few theories to surface about this well-thought-out robbery.

When Sylvia (@sylpal) took to TikTok to share what turned out to be a nightmarish Airbnb experience, the comment section shed light on the shady reality of the robbery. In the TikTok video, Sylvia walks viewers through the rental documenting what seemed off about this particular robbery.

In the video Sylvia shares that thousands of dollars worth of items were stolen including her iPad, Airpods, logbook, all of her clothes, makeup and her bag. The thieves also destroyed the Airbnb and created a mess in the bathroom.

@sylpal

Airbnb hosts aren’t required to change the keypad access codes after each rental!! Be careful booking with them #airbnb #traveltiktok #BBPlayDate #ShowYourJOWO #FORDfortheBuilders #robbery #dallas

♬ original sound – Sylvia

Curiously, a cigarette butt was found as well as rubber gloves which were not present when the guests left home. According to the Airbnb guest robbed, the robbers tampered with the keypad on the door. The video shows how thieves ripped part of it from the wall, exposing wires.

Using the “find my” feature, she located her stolen items but they eventually stopped updating after a while.

Many express concerns about booking with the company after Airbnb guest robbed

The robbery took place in an Airbnb in Highland Park, Dallas and the guest advises viewers against booking them as Airbnb does not require hosts to change the code.

Sylvia reported the robbery to Dallas Police department who she praised for their support and investigation. In the video she added that the investigators who came to observe the crime scene surmised through all of the evidence available and claimed that whoever entered the Airbnb actually knew the code.

The comment section quickly turned into a space for both support and detective work. Many accused the host of committing the crime and several others said they fear using Airbnb after reports of robberies.

“Has to be the hosts! Didn’t take TVs but took makeup?” stated @r_beach_beattti, a TikTok user. Another user offered some perspective: “I’m an Airbnb host and I make the code the phone number that is associated with the account they booked with. It automatically [deactivates] at checkout.” said user Tommy Briones.

Others prompted Sylvia to make a list of stolen items to claim on insurance.

Some suggested that even if it wasn’t the hosts themselves, it was certainly someone else who knew the property was an Airbnb. “Unfortunately locals also know which houses are Airbnbs and will plot on those houses” said Christina Sciblo.

According to the TikTok user’s latest updates, Airbnb’s customer service are yet to respond to the situation.

Related: TikTokers Spark Debate After Airbnb Neighbor Enters Their Apartment Over Noise Complaints