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Passengers Forced To Sit In Vomit-Covered Seats By United Crew Members
Sam Trail and his wife were flying from Vancouver to their home city of Houston when the unexpected occurred. They boarded United Flight 2057 on August 17 to find one of their assigned seats covered with fresh vomit.
Trail speaks of their experience to Click2Houston saying: “The seat in front of me was covered with vomit. They kept boarding the people and so we couldn’t move. We basically had our luggage in our laps trying to avoid contact with the vomit.”
Trail alerted crew members about the flight but he says, “I was told, ‘oh yeah, we can get a cleaning crew, but you’re going to be the reason the flight is delayed.'”
The flight attendant instead handed Trail a handful of paper towels, instructing him to clean the vomit himself. Trail insisted the seat be cleaned and a cleaner briefly came aboard with just a spray bottle and paper towel — there was still residue after the supposed cleaning.
After the seat had been “cleaned”, Trail was allegedly forced to sit in the damp seat during the almost four-hour flight back to Houston.
United Airlines tells The New York Post that Trail was not forced to clean the vomit and a cleaning crew had been called to clean prior to the plane taking off. United also says it was not confirmed whether or not the mess was vomit.
United released a statement saying: “We’re disappointed that this aircraft did not meet our standards for cleanliness. Once the issue was brought to our crew’s attention, cabin cleaners were called on board to clean the seat prior to departure. We have reached out to our customer to better understand what happened.”