Rapper Joey Bada$$ says Delta Airlines messes up his luggage.  According to the entertainer, the carrier damaged his studio equipment during a flight. In a video shared on his Instagram page, Joey reported the incident, showing his studio rig with broken knobs and without its case, Hip Hop DX reported. The video was reshared by blogger @akademiks last Friday and has reached over 150k views so far.

The rapper traveled to Portland, Oregon on Tuesday to perform at the Roseland Theater as part of his 1999-2000 Tour.

https://www.instagram.com/p/CgNyMp4rnBW/?utm_source=ig_web_copy_link

“Yo Delta, what the fuck is going on, b?” he said on the video. “Y’all messed up my fucking studio rig, bro. First of all, this whole shit had a case on it. Now it don’t got the f*!&k case on it. Y’all broke my fucking knobs, like y’all know how much this cost? Y’all going to have to reimburse all that.”

Also, he demanded Delta pay for the damage caused, adding it wasn’t the first time the company has broken his electronic musical equipment. “This is the second time y’all fucked up one of my luggage pieces in the last month. Y’all broke my f*!&k RIMOWA bag, still ain’t pay up on that. I’m a fucking diamond medallion member, like, what is good with y’all? I need f*!&k answers, Delta.”

After seeing that the company had not responded, the rapper shot another video, showing his frustration towards Delta. This time, Joey Bada$$ demanded $12k from Delta airlines over damaged studio equipment over the last few months.

“$12,000 in damages @delta,” he wrote. “This how y’all treat your diamond medallion members???????” Joey had flown to Portland, Oregon on Tuesday to perform at the Roseland Theater.

You arrive and your luggage is damaged. How to proceed

Airlines have policies to assist customers that have problems related to damaged baggage. According to Delta, to submit a claim for delayed, damaged or lost baggage, the passenger must complete an online form on its website.

Delta states that if the passenger feels that the baggage was damaged during a flight, the customer must bring it to the Delta Air Lines Baggage Office immediately after arrival. “All damages must be evaluated in person by a Delta representative at the baggage service office. A Delta representative will direct you to fill out a damaged bag form if needed. You must report your claim within 24 hours for travel in the United States, and within 7 days for international travel,” says the company on its website. 

The US carrier adds that the passenger must inform the File Reference Number obtained from the Baggage Service Center at the Airport, along with any supporting documentation to process your claim.